Customer data, retention and deletion

Customer data ownership

• ✓ The customer retains rights in data entered or created through the account.
• ✓ The customer is responsible for data accuracy, lawful collection and use, and obtaining required permissions.

Processing purposes

• ✓ The company processes data to provide, operate, and secure the service, process payments, provide support and backups, and meet legal obligations.
• ✓ Customer data is not used for purposes incompatible with service delivery without a lawful basis or consent where required.

Export and portability

• ✓ The platform may allow data or report export in formats available in the system, depending on the plan and feature.
• ✓ Customers are encouraged to download required copies before subscription expiry or account closure.

Retention and deletion

• ✓ Data is retained while the account is active and for the necessary period afterward under the contract, legal notices, and operational requirements.
• ✓ Certain records may be retained longer for legal, accounting, security, or dispute-resolution purposes.
• ✓ After the retention period, data is deleted, anonymized, or made reasonably unrecoverable.

Service providers and security incidents

• ✓ Trusted hosting, payment, and communication providers may process the minimum data needed to provide the service.
• ✓ The company handles security incidents using its technical and organizational procedures and provides required notifications where applicable.

Official contact details

• ✓ Company: VersaPoint ERP.
• ✓ Email: info@commeit.com.
• ✓ Phone: (+20) 01508993033.
• ✓ Address: 20أ عمارات العبور، القاهرة، مصر.