Subscription, renewal and cancellation

Subscription start

• ✓ After successful payment and order verification, the subscription term starts on the actual ERP delivery and activation date, not the payment date.
• ✓ The subscription term, currency, taxes, discounts, and final total are displayed before payment.

Renewal

• ✓ Subscriptions do not renew automatically, and renewal fees are charged only when the customer submits a renewal request and completes payment.
• ✓ If payment is not completed, no automatic charge is made; a new payment attempt or grace period may be available before service restriction.

Upgrade

• ✓ Price differences, taxes, and remaining credit are handled according to the rules shown when the plan change is made.
• ✓ A paid upgrade starts at the next accounting-month billing boundary and is not applied immediately during the current month.

Cancellation

• ✓ There is no automatic renewal to cancel; the customer may simply choose not to submit a new renewal request.
• ✓ Any refundable amounts are governed by the refund policy and the usage and payment status.

Official contact details

• ✓ Company: VersaPoint ERP.
• ✓ Email: info@commeit.com.
• ✓ Phone: (+20) 01508993033.
• ✓ Address: 20أ عمارات العبور، القاهرة، مصر.